Free 2-Day Delivery on orders of $50 or more!
Our exchange, return and refund policies.
New & Unopened Items – You may return new, unopened item(s) within 30 calendar days of receipt of order for a … Read More
Privacy Policy
We value your privacy. Please view our “Privacy Policy” for complete details on how we use the information we collect.
Product Warranty
Alpec warrants its products to be free of defects in workmanship upon receipt by purchaser. This warranty (excluding batteries) is … Read More
I forgot my password.
From the My Account page, click the Lost Your Password? link to reset your password.
How do I edit or update my account?
Login to your account. Click Edit Account and make any necessary changes.
How do I create an account?
You can create an account during checkout. Once your order is confirmed, you can create an account using the same … Read More
What happens if my items are lost or damaged during shipping?
Alpec is not responsible for any loss or damage to your items during transit by USPS, FedEx or UPS. Please … Read More
Are import duties included for shipping charges in Canada?
Alpec ships via UPS to Canada. Import duties, value added tax and customs clearance fees are not included in the … Read More
How are my shipping charges calculated?
Shipping charges apply to all orders and are based on the weight and destination of the package. Shipping charges are … Read More
Do you ship to APO, FPO or PO Box?
We do not ship to any APO, FPO, or PO Box addresses.
Do you ship to my country?
We ship to all 50 states within the USA and to all provinces in Canada.